In today’s digital-first world, ETAP, a distinguished division of Schneider Electric, faced a pressing e-commerce challenge. Their existing Sitefinity Commerce platform was approaching its end-of-life, leaving their global transactions at risk. The stakes were high: they needed a timely, secure, and seamless transition to a new platform that could accommodate their unique business needs.
ETAP’s in-house team, while skilled in Sitefinity, lacked experience with Ucommerce. Adding to the complexity, the project required custom CRM integrations, a more robust Azure hosting setup, and a solution for clunky deployment processes. And with a tight deadline and an unsupported payment gateway (Bluesnap), the need for a precise, tailored approach was critical.
Our Approach
TSD stepped in as a trusted partner, bringing deep expertise in Sitefinity and Ucommerce. We tackled the project with a comprehensive, strategic plan:
- Expert Team Assembly: We deployed a seasoned Sitefinity and Ucommerce engineering team, complemented by Azure and DevOps specialists.
- Tailored Customisations: Ucommerce was adapted to meet ETAP’s specific requirements, such as restricting sales to one webinar at a time and integrating order details with Sitefinity user data.
- Innovative Integrations: We integrated the Bluesnap payment gateway and linked Sitefinity Events with Ucommerce products, creating a seamless experience for both administrators and customers.
- Mentorship and Collaboration: We guided ETAP’s in-house team through Ucommerce best practices and development processes, empowering them for future success.
- Agile Deployment: Weekend deployments ensured minimal disruption to ETAP’s operations, maintaining productivity while delivering results.
When Sitefinity’s “Sitesync” couldn’t support Ucommerce product data, we crafted a custom solution. We also upgraded Sitefinity earlier than planned, ensuring compatibility with Ucommerce while maintaining a smooth transition.
Despite the cross-Atlantic time difference, regular touchpoints and a well-organised workflow kept the collaboration harmonious. Together, the UK-based TSD team and the US-based ETAP team turned challenges into opportunities.
The Results
ETAP’s revamped e-commerce platform launched smoothly, with virtually zero downtime. The tailored solutions exceeded expectations, ensuring a seamless user experience and future-proofing the platform for continued growth. Post-launch, the system ran flawlessly, cementing ETAP’s commitment to excellence.
Key Takeaway
This project demonstrated how even the most intricate e-commerce challenges can be overcome through expertise, innovation, and collaboration. For ETAP, this was more than a technical transition—it was a global success story, setting a strong foundation for their digital future.
