In 2017, Brightwells, a leading UK auctioneer, sought a new technology partner to take over the management and support of their suite of websites. Their existing Umbraco-based site was largely functional but had ongoing technical challenges, and their current provider was struggling to maintain stability. They needed a reliable and experienced partner to ensure the long-term sustainability of their online platform.
Following a rigorous due diligence process, we were selected as the preferred vendor, thanks to our extensive expertise in Umbraco, our strong technical capabilities, and our previous success in building an Umbraco-based auction platform for David Lawrence Rare Coins. Our local presence also made us a natural fit for the project.
With minimal input from the outgoing provider, we quickly familiarized ourselves with the existing implementation and took immediate action to stabilize the platform. Our first steps included addressing outstanding technical issues and securing the hosting infrastructure, which had been only partially set up. By resolving these core problems, we ensured that the website was fully operational and capable of handling ongoing traffic demands.
With the site now stable and properly supported, we were able to shift focus toward its future development. This marked the beginning of a long-term partnership with Brightwells, laying the groundwork for future enhancements and innovations to their online auction platform.