Strategic Intervention by TSD
In their quest for a solution, Schlumberger enlisted TSD, drawn by their robust track record in e-commerce and deep expertise in Ucommerce technologies. TSD's role extended beyond mere consultancy; we were entrusted with the technical governance of the project.
Our first order of business was to evaluate and validate the offshore partner’s strategies and proposals, ensuring alignment with best practices and business goals. This oversight helped restore confidence in the project's direction.
TSD’s comprehensive approach included hands-on training for the offshore development team, enhancing their understanding of Ucommerce and e-commerce standards. Additionally, TSD undertook a thorough technical and UX review of all deliverables, refining user flows and streamlining the purchasing process to enhance user interaction and satisfaction.
Our involvement brought much-needed clarity and focus, transforming the user experience from frustrating to fluid.
Achieving A Digital Turnaround
The impact of TSD's intervention was profound and multifaceted. Not only was the project successfully launched, which had seemed an unlikely feat just months prior, but the performance of the website saw significant improvements, reflecting in faster load times and smoother navigation. The purchasing flow was optimized, making it easier and more intuitive for users to navigate and transact, which was critical for enhancing user engagement and satisfaction.
The educational support TSD provided uplifted the capabilities of the offshore development team, turning them into a more effective unit capable of sustaining future developments and enhancements. This empowerment has helped Schlumberger maintain their leadership in technological innovations within the energy sector.
TSD's involvement transformed the trajectory of Schlumberger’s project. Key outcomes included:
- A successful project launch that was previously deemed unachievable.
- Restored confidence in user flows throughout the system, ensuring a seamless user experience.
- A streamlined purchasing process that enhanced the efficiency of online transactions.
- Significantly improved website performance, achieving very performant web pages.
- An uplifted offshore development team, now better educated and technically proficient, thanks to TSD’s guidance.
These changes not only resolved the pressing challenges but also positioned Schlumberger for future digital success.
In Their Words
“The positive impact of TSD in the delivery of this project cannot be underestimated, Tim and the team went above and beyond their scope to ensure the successful launch of this product. Their professionalism and technical competency was to be admired, and the entire SLB team benefitted greatly from their involvement. Thank you. — Dan Newton, Web Systems Program Manager, Schlumberger
Conclusion
TSD's partnership with Schlumberger is a prime example of how targeted expertise and strategic intervention can profoundly reshape a company's digital landscape. Through diligent oversight, technical acumen, and hands-on guidance, TSD not only salvaged a challenging project but also set new standards for operational excellence at Schlumberger. This collaboration not only met the immediate project goals but also established a robust foundation for continuous improvement and innovation. Schlumberger now enjoys a more dynamic, user-friendly, and efficient digital presence, ensuring they remain at the forefront of technological advancements in the global energy sector.
